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Position: Home > Articles > Optimizing Both Hardware and Software Environment and Innovating Service Mode to Increase Its Service Quality of Circulation Department in University Library Journal of Library and Information Science in Agriculture 2010,22 (5) 295-297

优化软、硬环境 创新服务模式 提高高校图书馆流通部的服务质量

作  者:
王艳红;朱洪瑞
单  位:
河北理工大学图书馆
关键词:
高校图书馆;流通部;服务模式;服务质量
摘  要:
高校图书馆是学校教育工作的重要阵地之一,流通部在高校图书馆中处于十分重要的地位,为更好地服务读者,流通部的工作人员必须创新思维,改变服务模式,提高服务质量,采取的具体措施包括3个方面:优化硬件环境、优化软件环境和创新服务模式。
译  名:
Optimizing Both Hardware and Software Environment and Innovating Service Mode to Increase Its Service Quality of Circulation Department in University Library
作  者:
WANG Yan-hong,ZHU Hong-rui(Library,Hebei Polytechnic University,Tangshan 063009,China)
关键词:
university library;circulation department;service mode;service quality
摘  要:
University Library is an important position of school education;circulation department is a very important role in the university library.To better serve our readers,Circulation Department staff must innovate thinking,change service mode,improve service quality and take concrete measures in three areas: optimizing of the hardware environment,optimizing the software environment and innovating service models.

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