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Position: Home > Articles > Analysis of Library Remote Document Delivery and Real-time Reference Reader Needs——Taking Jilin Provincial Public Library as an example Journal of Library and Information Science in Agriculture 2013,25 (12) 74-77

图书馆远程文献传递及实时参考咨询读者需求分析——以吉林省图书馆为例

作  者:
郭山
单  位:
吉林省图书馆
关键词:
图书馆;联盟;参考咨询;文献传递;网络信息;需求分析
摘  要:
通过纸制问卷及电子问卷的方式,对随机抽取吉林省图书馆电子阅览室用户及网上参考咨询用户的网络信息需求状况进行调查,了解现有用户群的年龄、职业、文化水平等信息,利用相关数据,分析目前用户网络信息需求特点,此基础上探讨应如何做好图书馆联盟远程文献传递及实时参考咨询服务。
译  名:
Analysis of Library Remote Document Delivery and Real-time Reference Reader Needs——Taking Jilin Provincial Public Library as an example
作  者:
GUO Shan;Jilin Province library;
关键词:
Library;;Union;;Reference;;Document delivery;;Network Information;;Needs analysis
摘  要:
Via paper questionnaires and electronic questionnaires on randomly selected users Jilin Electronic Reading Room and online reference service user information needs to investigate the situation, understand the existing user base age, occupation, educational level and other information, use of relevant data, analysis of the current user information demand characteristics, this study should be based on how well the library consortium remote document delivery and real reference service.

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