关键词：
精益物流;评价体系;二维分类模型;烟草商业企业
摘 要：
为科学评价烟草商业企业精益物流水平,本研究以平衡记分卡为基础,从物流成本、客户服务、运行管理和学习创新四个方面构建了精益物流评价指标体系。以前三项代表物流运营水平(L-Level),以最后一项代表精益改善能力(S-Skill),结合二维构面图理论,构建了L-S二维分类评价模型。依据评价结果在L-S平面上的投影分布,将商业企业精益状态进行分类,进而分析企业精益管理所处的阶段和潜在的问题,为企业管理决策提供依据。
译 名：
Evaluation system for lean logistics in tobacco commercial enterprises
作 者：
LIU Yi;ZENG Hua;Logistics Management Department,Sichuan Provincial Tobacco Company,CNTC;Chengdu Sincerest Business Logistics Co.,Ltd.,Sichuan Chengdu Municipal Tobacco Company;
关键词：
lean logistics;;evaluation system;;2D-classification model;;commercial enterprises
摘 要：
An evaluation index system consisting of logistics cost,customer service,operation & management and innovation & learning was established to evaluate the lean logistics in tobacco commercial enterprises on the basis of balanced score card.A two-dimensional classification evaluation model(L-S model) was designed based on two dimension theory with logistics cost,customer service and operation & management representing logistics operation level(L-Level) and innovation & learning representing lean improvement ability(S-Skill)..Evaluation results on L-S grid showed that reference for decision-making could be made for enterprise management by classifying lean level into different groups and analyzing where the enterprise stands on the L-S and what potential problems are.
